Shipping policy
Shipping Policy for MILIONA
Last Updated: 01/27/2026
Thank you for shopping with MILIONA! We are committed to providing you with high-quality products and a seamless shopping experience. Please review our shipping policy below to understand how we process and deliver your orders.
Order Processing
- All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving full payment.
- Orders placed before 5 PM (local time) will be processed on the same business day.
- Orders placed after 5 PM will be processed on the following business day.
Shipping Methods and Times
- We offer several shipping options to meet your needs.
- Standard Shipping: Estimated delivery within 5 to 7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Delivery times vary based on the destination. Please refer to our checkout page for estimated delivery times.
Shipping Costs
-Shipping costs are calculated based on the weight of your order and the selected shipping method.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- Use the provided tracking number to monitor the status of your shipment.
Customs and Duties
- For international orders, customers are responsible for any customs duties or taxes imposed by their country's customs authorities.
- We are not responsible for delays due to customs processing.
Undeliverable Packages
- In the event that a package is undeliverable and returned to us, we will contact you to arrange for reshipment.
- Additional shipping charges may apply for reshipping undeliverable packages.
Address Accuracy
- Customers are responsible for providing accurate shipping information.
- Ensure that your shipping address is complete and correct to avoid any delivery issues.
Shipping Delays
- While we strive to meet the estimated delivery times, please note that unforeseen circumstances (e.g., weather, natural disasters, holidays) may cause shipping delays.
Contact Information
- If you have any questions or concerns about your order's shipping status, please contact our customer service at milionaclothing@gmail.com
Changes to Shipping Policy
MILIONA reserves the right to update and modify the shipping policy at any time. Please check this page regularly for any changes.
Why Pre-Order? By pre-ordering, you ensure that you're among the first to rock our latest and exclusive styles. Plus, you'll be part of the inner circle that gets their hands on these must-have pieces before they hit the shelves.
Important Details:
Pre-Order Period: 3 days remaining
Estimated Shipping Window: 4-6 weeks from the end of the pre-order period.
What to Expect: While we understand the anticipation, creating quality garments takes time, and your pre-ordered items will be carefully crafted just for you. Here's a quick overview of the process:
-Order Confirmation: Once you place your pre-order, you'll receive an order confirmation email with all the details.
-Production Begins: After the pre-order period concludes, our talented team will begin crafting your exclusive pieces with precision and care.
-Quality Checks: Each item undergoes thorough quality checks to ensure it meets our high standards.
-Shipping Notification: As soon as your order is ready to embark on its journey to you, you'll receive a shipping notification with tracking details.
Frequently Asked Questions: Why does it take 4-6 weeks? Our commitment to quality means that each garment is made to order, ensuring you receive a product that exceeds expectations.
Can I modify or cancel my pre-order? Unfortunately, we cannot modify or cancel pre-orders as production begins shortly after the pre-order period concludes. Please review your order carefully before confirming.
What if I order in-stock items along with pre-order items? To receive your in-stock items sooner, we recommend placing separate orders. In-stock items will be shipped promptly, while pre-order items will adhere to the 4-6 week production timeline.
Stay Connected: We'll keep you in the loop with periodic updates on the progress of your pre-order. If you have any questions or concerns, our customer service team is here to assist you at milionaclothing@gmail.com
Thank you for being part of the Village community and for your excitement surrounding our upcoming collection! Your support means the world to us.
- MILIONA VILLAGE
Thank you for choosing MILIONA! We appreciate your business and are here to assist you with any inquiries.